• UTSA Committee • Web Links Search: Information Technology This committee identifies and evaluates industry-specific information technology trends that will assist companies in the growth of sales, profits, and public recognition. For more information, please contact David Bernstein, Director, Plant Operations & Customer Service at (703)247-2610 or Salita Jones, Executive & Meetings Coordinator at (703)247-2611. Customer Relationship Management and the Personal Touch Technology is just part of the plan CRM: A Tool You Can Use! Customer Relationship Management is one of the hottest ideas in business today. © 2008 The Uniform & Textile Service Association