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Route Service
UTSA works to improve the service side of the industry by providing your company with information on personnel, new technology, and resources in this area. We address issues such as customer retention and route sales motivation. For more information, please contact David Bernstein, Director, Plant Operations & Customer Service at (703)247-2610 or Salita Jones, Executive & Meetings Coordinator at (703)247-2611.
Fleet operations are an integral part of route service. Click here for a series of tip sheets, guidelines, and other materials that can help keep your fleet up and running at its most optimal. |
The Customer Service Committee Survey amassed results from 57 different companies. Rather then revealing easy answers, the survey responses highlighted issues to consider when planning for increased future profitability. Training and motivation approaches that “punch the right buttons” for the RSP, for instance, are viewed as essential to the success of an add-on sales program. Click here for a summary of the survey results. |
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© 2008 The Uniform & Textile Service Association
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